At The Corner Cauldron LTD, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website (Thecornercauldron.co.uk), make a booking, or interact with us. This policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Information We Collect
We may collect and process the following personal data about you:
- Identity Information: Name, title, date of birth.
- Contact Information: Email address, phone number, postal address.
- Booking Information: Details of reservations or events.
2. How We Collect Your Information
We collect your personal information in the following ways:
- Directly from you: When you make a reservation, sign up for newsletters, or contact us.
3. How We Use Your Information
We use your personal data for the following purposes:
- To manage bookings, reservations, and provide services.
- To send you marketing communications (with your consent).
- To improve and personalise your experience on our Website.
- To process payments and prevent fraud.
- To comply with legal obligations.
4. Legal Basis for Processing Your Data
We process your personal data under the following legal bases:
- Consent: When you sign up for our newsletter or agree to receive marketing materials.
- Contractual Necessity: To provide services such as reservations or event bookings.
- Legal Obligation: When required by law, such as for tax records or fraud prevention.
- Legitimate Interests: For the purpose of improving our Website, enhancing security, and developing our services.
5. Cookies
We use cookies to improve your browsing experience. Cookies allow us to:
- Analyse how you use our Website.
- Remember your preferences for future visits.
- Provide targeted advertising based on your browsing habits.
6. Sharing Your Information
We may share your data with the following third parties:
- Service providers: Payment processors, reservation platforms, IT services.
- Advertising partners: To deliver relevant ads and marketing.
- Legal authorities: Where required by law or to protect our rights.
We do not sell your personal data to third parties.
7. Data Security
We take the security of your personal data seriously and use appropriate measures to protect it from loss, theft, or unauthorized access. This includes:
- Encryption of sensitive data.
- Secure payment processing.
- Restricted access to personal data.
8. Data Retention
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements.
9. Your Rights
Under the UK GDPR, you have the following rights:
- Access: Request access to your personal data.
- Correction: Ask us to correct any inaccuracies.
- Erasure: Request deletion of your data.
- Objection: Object to certain processing, such as direct marketing.
- Restriction: Request the restriction of processing under certain circumstances.
- Data Portability: Request transfer of your data to another service provider.
To exercise any of these rights, please contact us at [email address].
10. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to read their privacy policies.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our Website.